Software Engineer- MSTR Development/ Support

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Bangalore, Karnataka, India

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Job ID: 14407

This role will provide production support for the LBrands Microstrategy environment. The Microstrategy Production Support Engineer is responsible for resolving issues related to the design, development, and results of reports and dashboards. This candidate will have development, test/validation, support and administration tasks within the MicroStrategy environment. These responsibilities include configuring project architecture, developing metrics, attributes, hierarchies, performing user and user group maintenance, monitoring system performance and technical infrastructure and end user and application support responsibilities.

This role requires experience in Data Warehousing and Business Intelligence application technologies. A qualified candidate will have Microstrategy experience within a Teradata environment, other database technologies are a plus. Experience in customer engagement (requirements alignment and first level support) are preferred. Experience in Waterfall, and Agile object delivery processes are preferred.

Job Details
* Provide multi tiered application support including - incident management, user, application and data issues, system availability and maintenance, including 24/7 rotating on call responsibilities as assigned
* Develop, maintain and communicate Microstrategy and other BI tools best practices and standards
* Ability to develop and support schema objects, build grids, graphs, reports, documents and dashboards
* Create enhance and support report objects, metrics, filters, and prompts as needed
* Collaborate with cross functional BI team members and end users to define requirements and reporting specifications and provide technical assistance
* Collaborate with data modelers, and ETL developers to understand data sources and propose data warehouse designs to support reporting needs & resolve incidents
* Create and execute test plans for unit and system testing of MicroStrategy objects
* Deliver required documentation for build, and support responsibilities, including architecture and data flow diagrams

Candidate should have 1-3yrs of Development and Support experience in below activities
* Bachelor’s degree in Computer Science or related field.
* Design and create reports, dashboards and queries to provide data access to business users through MicroStrategy. Work with customers and technical staff to resolve problems with MicroStrategy solutions, and responds to suggestions for improvements and enhancements.
* Experience in customer-facing roles for requirements gathering and reporting solutions for BI projects
* Perform demonstrations in MicroStrategy for potential customers, business partners and end users.
* Provide creative solutions to improve the user experience.
* Provide MicroStrategy documentation for delivered projects and processes.
* Perform problem assessment and resolution
* Extensive experience in building and developing reporting solutions on Microstrategy BI
* Hands-on experience on Microstrategy BI e.g. dashboards, documents, and advanced reporting.
* Experience in developing Public Objects like reports, filters, prompts, metrics, templates, consolidations, etc.
* Experience in using Pass through functions and In Memory cubes.
* Experience in writing/Analyzing SQL in Teradata and Oracle DBMS.
* Should have knowledge in monitoring the Control+M Jobs
* Good knowledge in retail and supply chain domain.
* Experience in Microsoft Office including Sharepoint, Visio and Project
* Knowledge of OLAP methodologies
* Strong analytical and communication skills