Assistant Store Manager, Talent - Victoria's Secret - Ala Moana - Honolulu, HI

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Honolulu, HI, United States

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Job ID: 44525

REPORTS TO: General Manager

PRIMARY PURPOSE: The Assistant Store Manager - Talent provides leadership that drives total store results, acts as the culture and talent lifecycle champion in the store and has a primary duty of management, actively directing and managing direct reports. The Assistant Store Manager - Talent supports our culture of growing people and performance to drive maximum productivity, profitability and adherence with company policies and procedures.

- Gains business insight, links behaviors to results, and leverages talent metrics to create
SMART action plans that improve culture, connectivity, and results, in partnership with the
General Manager
- Conducts pro-active associate chats to exchange feedback and keep a pulse on the environment
and engagement
- Influences peers in leveraging recognition tools and programs across the total store
- Champions Associate Opinion Survey results and creates action plan for improvement
in partnership with the General Manager
- Demonstrates expertise in Stores Operating Procedures, company and the Guide policies
- Understands our company compensation philosophy and uses this knowledge to provide
guidance to SLT peers to influence effective pay related decisions
- Partner with peers, Human Resources and other functional partners, as needed to resolve
associate concerns and escalated issues
- Mitigates risk and supports labor law compliance
- Engages with SLT regarding building a balanced team and workforce management staffing plans
- Owns the development and implementation of recruitment strategy to ensure no open jobs
- Ensures effective execution of sourcing, selection and onboarding processes across the total store
- Conducts train-the-trainer sessions for SLT members who have onboarding responsibilities
- Takes a leadership role, along with the General Manager, to ensure effective completion of the
performance management cycle and processes including observations, action plans, reviews,
and when applicable, performance improvement plans
- Ensures in store learning and development activities, sales leadership and store meeting
content is properly executed in partnership with General Manager
- Builds associate connectivity within store
- Communicates all talent related initiatives to team and provides training and follow up accordingly
- Ensures exit interviews are completed and assessed
- Responsible for the talent life cycle of direct reports, including recruitment, hiring,
onboarding, training, development, performance management, terminations and succession

- Delivering top line sales results and growing the business through business insight to action
- Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support
our Best at Bras culture
- Creating emotionally engaging customer experiences, consistent with the brand vision
- Building customer loyalty through current brand strategies, including credit (US only) and
customer relationship marketing
- Building and growing high performing teams
- Leading change through positivity and a growth mindset
- Upholding positive associate relations that lead to engagement in the brand and the team
- Understanding and leveraging visual merchandising filters to create a compelling store
environment that grows sales
- Driving operating fundamentals
- Effectively managing and controlling expenses
- Executing store opening and closing procedures
- Creating an awareness of, and building capability in, loss prevention
- Reinforcing store strategy to reduce shrink

About Victoria's Secret

Victoria's Secret is the best lingerie brand in the world and dominates the global marketplace. There is no close second. Our name has become synonymous with all things feminine and sexy-from lingerie and sleepwear, to beauty products, to swim, sport and beyond. Whether shopping our stores, catalogue or website, or watching the Victoria's Secret Angels on the runway of the world's biggest fashion show, Victoria's Secret brings fantasy to life. We're innovative and have evolved and stayed relevant for 35+ years because of our fundamental belief that the customer rules!