Management Opportunities - West Quay Southampton

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Southampton, England, United Kingdom

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Job ID: 000360.30

We are always looking for amazing retail talent to join our ever growing business.  We currently have opportunities for management level candidates who are looking for an exciting new challenge. 


Key Responsibilities:


·         Assists the Store Manager in the overall management of the store

·         Assumes total store leadership in absence of the Store Manager and is a partner in the strategic planning of short and long term goals

·         Leads the sales floor and drives store results through the selling team

·         Leads and develops leaders and associates in various roles and levels including managers and associates

·         Manages competing priorities and business complexities in our higher volume stores, while delivering a memorable customer experience

·         Develops and executes short and long term strategies to drive top line sales

·         Role models, coaches and develops best-in-class selling behaviors

·         Leads and inspires associates to unlock individual potential for extraordinary selling results

·         Accountable for the development of associates' product knowledge which in turn, enables high performance selling

·         Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning

·         Leads direct reports to maintain merchandise presentation standards while selling



All leadership roles at Victoria's Secret are responsible for:


·         Delivering top line sales results and growing the business through business insight to action

·         Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

·         Maintaining a  focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

·         Creating emotionally engaging customer experiences, consistent with the brand vision

·         Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

·         Building and growing high performing teams

·         Leading change through positivity and a growth mindset

·         Upholding  positive associate relations that lead to engagement in the brand and the team 

·         Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales

·         Driving operating fundamentals

·         Effectively managing and controlling expenses

·         Executing store opening and closing procedures

·         Creating an awareness of, and building capability in, loss prevention

·         Reinforcing store strategy to reduce shrink

·         Managing all activities related to providing a safe work environment

·         Understanding, demonstrating and enforcing Company values



Success Measures:


·         Sales Comps (Likes)

·         Bra Comps (Likes)

·         Shrink

·         Conversion

·         Return on Visit (ROV)

·         Payroll

·         Associate Opinion Survey (AOS) Results

·         Retention of top talent

·         Loyalty