BBW - Store Manager

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Saskatoon, SK, Canada
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BB05.123
6411537

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Job ID: BB05.123

 

Position Title: Store Manager

Status: Salaried

Reports to: District Manager

Supervises: SLT and/or Store Associates

Execute the following role and responsibilities in order to deliver consistent, positive customer experiences and drive profitable top-line sales growth.

o Build Talent

o Build Capability

o Build the Brand

Over view of Role and Responsibilities

Build Talent -- Attract, hire, develop, inspire and retain top talent

o Coach, develop and maximize the success of all associates

o Maximize sales potential by coaching to associate behaviors on the sales floor and in the backroom

o Build a team that works well together based on the needs of the store

o Recruit, hire and staff

o Ensure onboarding and continued training of the associate team

o Retain top talent and develop a succession plan

Build Capability -- Analyze the business and create/communicate clear action plans that optimize results

and ensure effective execution of all operational activities

o Analyze business and create action plans

o Ensure team communication

o Direct workforce management activities

o Assist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

o Direct inventory management activities

o Manage controllable expenses

o Maintain policies and procedures

o Incorporate Loss Prevention and safety messages into daily operations

Build the Brand -- Build a store environment that is sharply focused on consistently delivering exceptional

in-store shopping experiences.

o Lead consistent focus on delivering emotionally engaging customer experiences

o Drive customer loyalty by analyzing the Customer Experience Report, listening to customer voice comments and coaching associates on the common themes

o Ensure implementation of company selling strategies

o Build highly satisfied and loyal customer base

o Execute visual standards and maintain a safe, inviting store appearance


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