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| Status: Hourly Reports to: Store Manager Supervises: Sales Leaders and Store Associates |
| Execute the following role and responsibilities in order to deliver consistent, positive customer experiences and drive profitable top-line sales growth. o Build Talent o Build Capability o Build the Brand |
| Over view of Role and Responsibilities Build Talent -- Attract, hire, develop, inspire and retain top talent o Coach, develop and maximize the success of all associates o Maximize sales potential by coaching to associate behaviors on the sales floor and in the backroom o Support team building activities o Recruit, hire and staff o Train associate team o Retain top talent Build Capability -- Analyze the business, create and communicate clear action plans that optimize results and ensure effective execution of all operational activities. o Analyze business and create action plans o Communicate effectively with team members o Execute Workforce Management activities o Assist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus o Drive inventory management activities o Manage controllable expenses o Maintain policies and procedures o Protect store assets Build the Brand -- Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences. o Lead consistent focus on delivering emotionally engaging customer experiences o Drive customer loyalty by coaching associates to consistently exhibit appropriate behaviors o Implement and execute company selling strategies o Build highly satisfied and loyal customer base o Execute visual standards and maintain a safe, inviting store appearance |
