Operations and Staffing Supervisor - Paseo Nuevo
Santa Barbara, CA, United States

FIE007JG
6547612
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Job ID: FIE007JG
Description
The Operations and Staffing Supervisor drives sales growth through supporting all tasks related to recruiting, hiring, onboarding, training and engaging the talent in the store.
Key Responsibilities:
All leadership roles at Victoria’s Secret are responsible for:
QualificationsKey Responsibilities:
- Supports the Store Leadership Team in sourcing candidates leveraging social media, outreach tools within the store/mall, and career fairs and events
- Reviews applications to verify availability, work history, and other staffing requirements and completes initial screening
- Coordinates candidate interviewing process with hiring managers
- Ensures that new hire paperwork is completed to standard and entered into the POS system
- Schedules associate onboarding activities and follows-up to see that they are complete (e-forms, certifications, etc)
- Supports Sales Leadership Team (SLT) in scheduling monthly performance reviews and tracking completion compliance
- Works with selling and merchandising teams to understand each position and key competencies and to build rapport with associates
- Supports the Store Manager by entering specific components of the weekly schedule
- Manages all associate engagement and communication materials including store manuals, bulletin boards, and break rooms
- Executes all compliance and safety related activities including placement of current labor law compliance poster
- Reviews and audits terminated associate files to gain insight on the execution and administration of final pay and termination with reference to state-specific policy
- Reviews and maintains associate files to ensure compliance
- General administrative and operational support
All leadership roles at Victoria’s Secret are responsible for:
- Delivering top line sales results and growing the business through business insight to action
- Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)
- Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
- Creating emotionally engaging customer experiences, consistent with the brand vision
- Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing
- Building and growing high performing teams
- Leading change through positivity and a growth mindset
- Upholding positive associate relations that lead to engagement in the brand and the team
- Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales
- Driving operating fundamentals
- Effectively managing and controlling expenses
- Executing store opening and closing procedures
- Creating an awareness of, and building capability in, loss prevention
- Reinforcing store strategy to reduce shrink
- Managing all activities related to providing a safe work environment
- Understanding, demonstrating and enforcing Company values
- Demonstrates excellent time management, organization skills and attention to detail
- Demonstrates ability to communicate with Sales Leadership Team and associates
- Demonstrates ability to accurately observe and provide feedback
- Demonstrates proficiency with computer
- Schedule flexibility to include evenings, weekends, holidays, and non-business hours
