Selling Supervisor - Colonial Park

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Harrisburg, PA, United States

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Job ID: FIE00777


The Selling Supervisor drives sales growth through leading the sales floor, exemplifying excellent selling skills and personally selling to customers.

Key Responsibilities:

  • Leads the sales floor and drives store results through the selling team

  • Executes short and long term strategies to drive store sales

  • Drives store sales and growth by personally selling to customers

  • Role models and coaches best-in-class selling behaviors

  • Displays expert product knowledge and helps grow associates’ product knowledge which in turn, enables high performance selling

  • Assists in the observation and training of new associates, including mentoring and serving as a shadow partner

  • Processes customer transactions accurately and efficiently as needed

  • Recovers merchandise to brand standards, while assisting customers

All leadership roles at Victoria’s Secret are responsible for:

  • Delivering top line sales results and growing the business through business insight to action

  • Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

  • Creating emotionally engaging customer experiences, consistent with the brand vision

  • Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

  • Building and growing high performing teams

  • Leading change through positivity and a growth mindset

  • Upholding positive associate relations that lead to engagement in the brand and the team

  • Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales

  • Driving operating fundamentals

  • Effectively managing and controlling expenses

  • Executing store opening and closing procedures

  • Creating an awareness of, and building capability in, loss prevention

  • Reinforcing store strategy to reduce shrink

  • Managing all activities related to providing a safe work environment

  • Understanding, demonstrating and enforcing Company values


  • Previous supervisory experience preferred

  • Ability to lead by example

  • Builds relationships and influences others

  • Demonstrates business acumen with strong analytical skills

  • Demonstrates ability to improve customer satisfaction and drive customer loyalty

  • Demonstrates ability to manage complex and competing priorities through time management and organizational skills

  • Sets and achieves goals

  • Possesses a strong sense of urgency and a growth mindset

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.