Assistant Department Manager

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New York, NY, United States

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Job ID: 44444

The Henri Bendel Assistant Department Manager of the Flagship store will manage the operational execution of the store to ensure positive customer experiences and to drive profitable top -line sales growth. The Assistant Department Manager understands the key business drivers and adjusts the business accordingly. Leads and inspires by example, regularly encourages bold solutions. Coaches and supports associates to consistently provide customer with product information and a shopping experience they will value.

Essential Role Responsibilities:
Talent Management:
- Attract, hire, develop, inspire and retain top talent to achieve company set store goals.
- Support team building activities.
- Maximize sales potential by coaching associate behaviors.

Business Management:
- Understands the business of fashion and retail brands and able to drive business performance.
- Staff, coach and lead associates to help store meets or exceed sales goals.
- Analyze business and create action plans.
- Ensure visual merchandising standards are met at all times
- Assist Store Manager, set goals and manage to expectations through clear communication of sales; operational procedures; performance standards; dress code and all other company policies and procedures.
- Maintain knowledge of, and adhere to all company incentives, promotions and events.
- Ensure adequate levels of stock available on the floor at all times to ensure effective recovery and sell thru.
- Maximize zone priorities.

- Promotes team work by creating a positive and rewarding atmosphere where people want to come to work.
- Ensure effective team communication regarding goals, product info, company initiatives and scheduling.
- Maintain presence through effective floor sales leadership ensuring staff coverage in all areas.
- Seek ways to build relationships with customers to create loyal Henri Bendel clients; develop associates to build these relationships as well.

Brand Building:
- Lead consistent focus on delivering the Bendel experience.
- Ensure customer satisfaction.
- Respect and deal fairly with employees, vendors and customers as a representative of the company and the brand.
- Take the initiative in addressing unique challenges and do so in collaborative, innovative and value-added ways.

- Bachelors degree or equivalent.
- Minimum of 4 years retail experience.
- Prior sales management experience.
- Fashion focus and interest.
- Strong supervisory, communication and customer service skills.

- Bachelors degree or equivalent.
- Minimum of 4 years retail experience.
Iconic and renowned New York City brand Henri Bendel, a member of the L Brands family, offers a combination of uptown sexy sophistication and playful downtown style through their unique collection of handbags, totes, wallets, jewelry, the famous signature home fragrance collection and more.