Visual Merchandising Supervisor - Robson

More Options

Vancouver, BC, Canada

To apply, email this job to yourself and open on a desktop to submit your application.

Job ID: FIE006DV


The Visual Merchandising Manager creates a consistent, branded, and emotional in-store experience that results in sales growth.

Key Responsibilities:

  • Supports the overall appearance and presentation of seasonal merchandising strategies through assisting brand guide planning, mapping, and execution

  • Supports store team in achieving and maintaining visual merchandising presentation and standards to drive sales growth

  • Supports updates to floor plan and fixture block using the Digital Brand Guide and fixture database

  • Uses visual merchandising filters to execute sell down strategies and product placement

  • Supports and executes brand rollouts including visual merchandising and presentation initiatives

  • Reinforces visual merchandising skill and capability through education and usage of current tools

  • Proactively identifies and communicates merchandise flow and visual merchandising insights with recommended solutions

  • Understands all merchandise categories in total, and develops an expertise in assigned categories when multiple visual merchandising supervisor roles exist

  • Partners with SLT to resolve any identified maintenance and housekeeping issues

  • Assists in the observation and training of new associates, including mentoring and serving as a shadow partner

All leadership roles at Victoria’s Secret are responsible for:

  • Delivering top line sales results and growing the business through business insight to action

  • Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

  • Creating emotionally engaging customer experiences, consistent with the brand vision

  • Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

  • Building and growing high performing teams

  • Leading change through positivity and a growth mindset

  • Upholding positive associate relations that lead to engagement in the brand and the team

  • Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales

  • Driving operating fundamentals

  • Effectively managing and controlling expenses

  • Executing store opening and closing procedures

  • Creating an awareness of, and building capability in, loss prevention

  • Reinforcing store strategy to reduce shrink

  • Managing all activities related to providing a safe work environment

  • Understanding, demonstrating and enforcing Company values


  • Visual merchandising/presentation experience with a leading specialty retailer or brand of comparable volume/velocity; 3 years minimum preferred

  • Excellent visual merchandising and presentation skill set

  • Knowledge of industry competitive landscape as well as current and relevant seasonal fashion trends

  • Previous supervisory experience preferred

  • Excellent communication skills and demonstrated ability to work collaboratively

  • Proven ability to plan, organize, prioritize, and manage multiple tasks efficiently

  • Possesses a strong sense of urgency and a growth mindset

  • Proven ability to facilitate visual merchandising training or workshops

  • Ability to stretch, bend and lift moderate weight

  • Comfortable on ladder at various heights

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.