Merchandising Supervisor - Arundel Mills

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Hanover, MD, United States

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Job ID: FIE007K6


The Merchandising Supervisor drives sales growth through responsibility for leading the merchandise processing and replenishment processes and supports placing product on the sales floor for the customer in a visually compelling way.

Key Responsibilities:

  • Leads and assists with processing, replenishment and prioritizing of merchandise receipts in a highly productive manner

  • Leverages tools and reports to ensure the sales floor is full and abundant with all styles, colors and sizes represented

  • Leads and executes merchandise flow standards, backroom and understock organization

  • Ensures visual merchandising strategies and presentation standards are achieved and maintained

  • Understands, adheres to and reinforces brand standards

  • Uses visual merchandising filters to execute sell down strategies and product placement

  • Supports merchandise assessments and store inventory

  • Assists in the observation and training of new associates, including role modeling and serving as a shadow partner

All leadership roles at Victoria’s Secret are responsible for:

  • Delivering top line sales results and growing the business through business insight to action

  • Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL)

  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

  • Creating emotionally engaging customer experiences, consistent with the brand vision

  • Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing

  • Building and growing high performing teams

  • Leading change through positivity and a growth mindset

  • Upholding positive associate relations that lead to engagement in the brand and the team

  • Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales

  • Driving operating fundamentals

  • Effectively managing and controlling expenses

  • Executing store opening and closing procedures

  • Creating an awareness of, and building capability in, loss prevention

  • Reinforcing store strategy to reduce shrink

  • Managing all activities related to providing a safe work environment

  • Understanding, demonstrating and enforcing Company values


  • Previous supervisory experience preferred

  • Demonstrates business acumen with strong analytical skills

  • Proven time management, prioritization and organizational skills

  • Demonstrates ability to accurately observe and provide feedback

  • Previous visual merchandising experience preferred

  • Demonstrates ability to improve customer satisfaction and drive customer loyalty

  • Proven ability to effectively delegate, follow up and communicate with all levels of the organization

  • Ability to stretch, bend and lift moderate weight

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.