Assistant Store Manager, Talent - New Store Opening - Victoria's Secret - Fifth Avenue - New York, New York

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New York, NY, United States
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FIE007O8
6549445

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Job ID: FIE007O8

Description

Join our talented team and be part of this incredible New Store Opening...our LARGEST VICTORIA'S SECRET STORE!  

REPORTS TO:  General Manager 

PRIMARY PURPOSE:  The Assistant Store Manager - Talent provides leadership that drives total store results, acts as the culture and talent lifecycle champion in the store and has a primary duty of management, actively directing and managing direct reports. The Assistant Store Manager - Talent supports our culture of growing people and performance to drive maximum productivity, profitability and adherence with company policies and procedures. 

KEY RESPONSIBILITIES: 
Gains business insight, links behaviors to results, and leverages talent metrics to create SMART action plans that improve culture, connectivity, and results, in partnership with the General Manager 
Conducts pro-active associate chats to exchange feedback and keep a pulse on the environment and engagement 
Influences peers in leveraging recognition tools and programs across the total store 
Champions Associate Opinion Survey results and creates action plan for improvement in partnership with the General Manager 
Demonstrates expertise in Stores Operating Procedures, company and the Guide policies 
Understands our company compensation philosophy and uses this knowledge to provide guidance to SLT peers to influence effective pay related decisions 
Partner with peers, Human Resources and other functional partners, as needed  to resolve 
   associate concerns and escalated issues 
Mitigates risk and supports labor law compliance 
Engages with SLT regarding building a balanced team and workforce management staffing plans 
Owns the development and implementation of recruitment strategy to ensure no open jobs 
Ensures effective execution of sourcing, selection and onboarding processes across the total store 
Conducts train-the-trainer sessions for SLT members who have onboarding responsibilities 
Takes a leadership role, along with the General Manager, to ensure  effective completion of the performance management cycle and processes including observations, action plans, reviews, and when applicable, performance improvement plans 
Ensures in store learning and development activities, sales leadership and store meeting content is properly executed in partnership with General Manager 
Builds associate connectivity within store 
Communicates all talent related initiatives to team and provides training and follow up accordingly 
Ensures exit interviews are completed and assessed 
Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning 

ALL LEADERSHIP ROLES AT VICTORIA'S SECRET ARE RESPONSIBLE FOR: 
Delivering top line sales results and growing the business through business insight to action 
Leading the sales floor while assigned to the role of the Customer Sales Lead (CSL) 
Maintaining a  focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture 
Creating emotionally engaging customer experiences, consistent with the brand vision 
Building customer loyalty through current brand strategies, including credit (US only) and customer relationship marketing 
Building and growing high performing teams 
Leading change through positivity and a growth mindset 
Upholding  positive associate relations that lead to engagement in the brand and the team  
Understanding and leveraging visual merchandising filters to create a compelling store environment that grows sales 
Driving operating fundamentals 
Effectively managing and controlling expenses 
Executing store opening and closing procedures 
Creating an awareness of, and building capability in, loss prevention 
Reinforcing store strategy to reduce shrink




Qualifications


  • Previous experience leading teams preferred

  • Demonstrates ability to improve customer satisfaction and drive customer loyalty

  • Proven ability to effectively delegate, follow up and communicate with all levels of the organization

  • Demonstrates ability to manage complex and competing priorities through time management and organizational skills

  • Demonstrates ability to assess talent, coach, develop and manage performance

  • Demonstrates business acumen with strong strategic and analytical skills

  • Demonstrates strong visual merchandising skills

  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours


An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws.
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