Store Manager - Bath & Body Works - Porter Ranch Shopping Center - Northridge, CA

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Northridge, CA, United States
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45052
6474485

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Job ID: 45052

The Bath & Body Works Store Manager role is a management position responsible for all aspects of managing a single retail store. Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Reports to District Manager. Supervises sales leadership team and store associates.

We want you to:
Building High Performing Teams:
- Attract, hire, develop, inspire and retain top talent
- Coach, develop to maximize the success and selling potential of all associates
- Build schedules leveraging business acumen to increase sales
- Set and reinforce clear and aligned expectations, performance, results and accountability with all associates
- Effectively and fairly manage and drive high performance of all associates
- Build a team that works well together based on the needs of the store
- Ensure onboarding and continued training of the associate team

Selling Effectiveness:
- Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all activities
- Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
- Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
- Direct workforce management activities
- Set the direction and goals for the day/shift when associates arrive for work
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

Telling The Brand Story:
- Make good, fact-based shopkeeper decisions that keep the store full and abundant
- Execute and sustain Magazine direction to optimize business and bring the product story to life
- Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
- Lead consistent focus on delivering emotionally engaging customer experiences
- Implement company selling strategies
- Execute visual standards and maintain a safe, inviting store appearance

Operational Excellence:
- Direct inventory management activities
- Manage controllable expenses
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures
- Incorporate Loss Prevention and safety messages into daily operations

Qualifications:
- Proven ability to drive sales results through a strong level of business acumen
- Demonstrated success in talent development/management
- Strong communication skills and ability to foster a customer focused selling culture
- Availability for varied weekly shifts including weekend, closing and peak shifts
- Prior sales management experience
- Bachelors degree or equivalent experience
Bath and Body Works, a member of the L Brands family, has reinvented the personal care industry with the introduction of fragrant flavorful indulgences, including shower gels, lotions, candles and accessories. With a focus on creating and offering the best products and an emphasis on innovation from nature, Bath and Body Works is the ultimate personal care destination.

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