Site Operations Coordinator - Victoria's Secret Digital - New York, NY

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Reynoldsburg, OH, United States

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Job ID: 44998

Individual Contributor position whose responsibilities include executing the day-to-day operations and tactical activities required to maintain OLS (Online Shop) and clearance sections of This includes coordinating site operations timelines and calendars for site updates and media code launches, performing site quality assurance/testing, and following the production calendar set by the Internet Content Specialist to achieve the business objectives for all areas of the site.

Execute all the elements of product page set-up for clearance and auto add GWPs on the web site (copy, images, branding, site standards, etc.).
Manage site updates and full web window launches - includes tracking updates on a calendar, site navigation setup, site standards, proofing notices, issue resolution and morning site validation.
Adherence to the dates provided for all site launches and updates
Learn the details of all content management functionality, processes Perform quality assurance and testing of core website functionality and updates, as well as external marketing vehicles (email, display ads, etc.)
Maintain vigilance for all deliverables into Diva and production to ensure all assets are delivered appropriately.
Communicate regularly with teammates to keep all informed about status
Assist in leading cross-functional teams (Producers, Merchandising, Planning, Marketing, CCC, MGT and FEWD) in operational execution of web site launches and ensure appropriate information or materials for site changes are available, and that deadlines are met
Assist in resolving setup & production site issues
Own QA/proofing for daily site updates as well as site launches.
Contribute to process improvements
Assist in special projects & Ad-hoc requests from Director, Digital Commerce Operations
Competitive benchmarking and visit other websites regularly to generate ideas about site improvements

Ability and willingness to work off hours when necessary to support site updates and/or deadlines
Must be extremely organized, detailed oriented & self motivated
Ability to prioritize, manage time and meet aggressive deadlines
Ability to work in a fast-paced environment, works well under pressure & can juggle multiple tasks
Excellent oral and written communication skills
Ability to work cross functionally and coordinate with outside vendors
Willingness to learn new technical applications
Analytical and logical thinker
Natural curiosity
Thorough understanding of how to use the internet and web applications (CMS experience)

A minimum of Bachelors degree in Marketing, Business or related degree
1 - 3 years experience with internet site maintenance. Top candidates will have a keen understanding of what is involved with changing content on the web of business experience preferred
Previous internet site production experience
Previous experience with a major brand in a retail environment preferred
Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)


About Victoria's Secret

Victoria's Secret is the best lingerie brand in the world and dominates the global marketplace. There is no close second. Our name has become synonymous with all things feminine and sexy-from lingerie and sleepwear, to beauty products, to swim, sport and beyond. Whether shopping our stores, catalogue or website, or watching the Victoria's Secret Angels on the runway of the world's biggest fashion show, Victoria's Secret brings fantasy to life. We're innovative and have evolved and stayed relevant for 35+ years because of our fundamental belief that the customer rules!