BBW - Sales Leader F/T

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Quebec, QC, Canada
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BB08.7
5961439

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Job ID: BB08.7

Position Title: Sales Leader

Status: Hourly

Reports to: Store Manager

Supervises: N/A

Support the in-store customer experience by performing CSL duties, maintaining a selling focus and supporting

all aspects of store operations, including maintaining visual standards and opening/closing routines.

Over view of Role and Responsibilities

The Primary Position Responsibilities outlined below are not intended to be all-inclusive and additional

responsibilities may be required depending on the volume and complexity of the store.

Build Talent -- Support SLT coaching and help motivate associates

o Helping to lead selling and service efforts as the CSL during scheduled shifts

o Aid SLT to train, coach and motivate associates to improve selling and the customer experience

o Ensure associates consistently execute to the selling model

o Assist store management in conducting new associate onboarding and sales training

Build Capability -- Partner with members of the SLT to support action plans that optimize results and

ensure effective execution of all operational activities

o Support adherence to all company policies, procedures and guidelines in the absence of the Store Manager or Co-Manager

o Assist in meeting payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus

o Help ensure associates receive scheduled breaks and meal periods (per state specific guidelines)

o When needed help perform opening/closing routines

o Assist with inventory organization duties as directed by management

o Execute designated functions on the POS/registers in the absence of Store Manager or Co-Manager

Build Brand -- Promote and support an environment that is sharply focused on consistently delivering

exceptional, positive, in-store customer experiences

o Model the company's selling and customer experience standards

o Display expert knowledge of product, company policies and store/company strategies

o Help drive customer loyalty by consistently executing appropriate selling behaviors

o Provide assistance with floorsets, window changes, visual presentation standards, signage placement, etc.

o Assist in resolving customer service matters in the absence of the Store Manager or Co-Manager


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